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CAKE PEOPLE DEVELOPMENT takes on eras ltd people development consultancy.

Welcome to our news and blog page.

 

Here will share what's new and happening in the world of CAKE People Develeopment and all things Learning and Development.

By CAKE PD, Apr 6 2020 08:56AM

We are experiencing the biggest change to our lives ever known and for business, the entire ecosystem is changed forever, our customers, competitors, suppliers and partners. Everything changed due to the global pandemic.


As difficult as it may be, understanding and dealing with this forced change is going to be critical in the coming months.


We used to talk about developing excellence in change management as a way of giving organisations the competitive advantage. Now, in the different world we are operating in, we talk about it to survive.


We are all in this together, now is the time for us all to become better corporate citizens. Collaborating, sharing insights and supporting each other where we can.


The world of work has changed for everyone, it’s time to focus on the wider impact this forced change has had and in particular, on our people; how they are as individuals and as teams. How are they coping with the move from what they knew to the ‘new normal’? The situation impacts the whole organisation and the people touched by it.


Much will have had a negative effect on your teams, their wellbeing and performance. We need to help our teams recover, adapt and ultimately thrive.


How you manage process, systems, organisation structure, job roles, and overall morale during this transition period will have lasting consequences long after this dreadful pandemic is over.


During this unprecedented time of change, we can help and support you, your leadership and wider teams to adapt to the change forced upon them.


We can use a blend of approaches to ensure that the changes are sensitively and smoothly implemented; and that lasting benefits are achieved.


Managing this change is critical to ensure continued survival and we are here to help.


This is our area of expertise; we can support you through this.


Get in touch, lets talk about how we can help.


Call the team 01603 733006 or email slice@cakepd.co.uk



By CAKE PD, Mar 31 2020 12:33PM

A few weeks ago, we were happily working away delivering and facilitating development solutions and consultancy services to our clients across the country.


Fast forward to today. We are confined to barracks, struggling to come to terms with the ‘new normal’ and a different way of working.


These days we have become increasingly reliant on social media as a tool for making our forced isolation a little easier to bear and for connecting in new ways.


On top of this devastating pandemic, businesses are bracing themselves for another recession, operating in business survival mode.


The coming weeks and months will be tough, really tough but it’s a wonderful opportunity, a real ‘golden’ moment for us to become better people, better corporate colleagues, working together, to collaborate and explore new ways of working for the benefit of all of us.


Our way of working is changing and will have changed forever once this dreadful situation is over. Our digital team are working tirelessly to ensure our clients are supported and our learners can continue to learn.


But we are here to help and support our wider community. We can help your organisation in so many ways.


Our CAKE team are experts in managing and supporting change. We have specialists in mental agility and resilience; this is what we do.


The world of work will be changed forever, a real shift in culture. Our team can support culture change, helping you to successfully embrace and embed the new way of working.


We can enable your remote teams to be effective and productive. We can make a real difference to your business in this critical time by supporting you, your leadership and wider teams.


We are in the middle of a global crisis, but we will get through this stronger together.


Get in touch, let’s talk about how we can help you. Call the team on 01603 733006 or email slice@cakepd.co.uk


By CAKE PD, Mar 13 2020 12:35PM

The world is in the middle of a major crisis; we are facing levels of uncertainty and heading into unchartered waters, never experienced before.


Never before has leadership been tested in such away. The way you, as a leader, behave and act now will determine whether you are a good or poor one.


Every sensible business right now is continually planning for the worst-case scenario. There isn’t a manual or how-to guide to get you through this. While there may be specific set protocols in place, the current situation is unique.


While striving to keep your business running as smoothly as possible, the health and wellbeing of your employees are paramount.


Here we look at some factors that will hopefully help you respond personally to each challenge.


You may find yourself in a stressful and tense atmosphere; this can put enormous pressure on your mental and physical wellbeing leading to an agitated state.


It’s time to stop and take a breath and know that you are in more control than you think. Take charge of your thoughts and your emotions; don’t let your employees lose faith in your abilities.


Stay positive; it may feel like a tsunami is heading straight for you, now you can choose to get swept away or decide to make something positive out of it… there’s always a choice at the end of the day.


Your employes are looking to you for guidance; if you show a positive demeanour, they will feel inspired and productive. With the right approach, even the worst complainers can become your best problem solvers.


As best you can, manage expectations. We know the worst is yet to come, you need to share the seriousness, and the potential impact it may have but prepare your employees for the long term, and remember, it’s not your fault. This is unprecedented; there will be decisions made that you have no control over. It’s essential to keep your composure.


It’s time to be brave and shows no fear… fear itself is contagious, your employees, clients and all stakeholders may feel scared. Show confidence, face the reality of the situation and as much as is possible plan ahead.


Collaborate, seek advice, look at the strategy, revisit and adapt it regularly, to allow sensible decision making, but always be decisive.


Draw on your network, your community. No one is an island, support your peers, help other leaders to cope, bringing you together promotes a feeling of ‘we’ll get through this together.’


We can’t predict how the next few months will unfold, but we can identify behaviours, share tips, techniques and tools that can best support you in coping effectively… learning from others is a great way to start.


Our experience and network are wide and far-reaching, and we are here to listen, support and help where we can.


We are all in the same boat – it would be great to talk – call 01603 733006



By CAKE PD, Jul 4 2018 11:41AM

The organisations we work with which have created and sustained a coaching culture where managers use a coaching style as standard, report many benefits, from increased employee engagement and the ability to successfully resolve conflict, to increased productivity and performance.


So, it’s understandable that when polled, almost 70% of businesses said they use coaching. However, this doesn’t necessarily mean that a coaching culture is in place, as frequently coaching is used on a one to one basis and often only for senior members of the team.


There are some key factors to take into consideration when implementing a coaching culture. It’s an ongoing voyage, one that requires sound building blocks of internal coaching capability so that over time, it is sustained, and capability is scaled up, so the coaching culture becomes the broader organisation culture.


1. Top Team Buy-In


For any project to work, and especially when introducing a coaching culture, the top team need to be fully engaged and on board. It needs to start at the top and then flow through the rest of the business. This is key to establishing and approving the business benefits for introducing a coaching culture. They are your advocates and will set the example of the desired behaviours.


At CAKE, we will always suggest starting with an Executive Team Coaching Programme; it proves to be the best basis for buy-in for the project.


2. Who are your champions?


The buy-in has been established and the example set, but who will champion the project? Your line managers are your champions and essential to the success and longevity of the coaching culture. It’s your champions who you will depend upon to make sure the coaching programme is put into effect, so it is vital they have the tools and skills they need to build on the coaching programme. Although not essential, we will suggest that a core team of managers achieve a formal qualification, through either the ILM or CMI.


3. Embed the programme.


A culture change is not sustainable unless there is a clear purpose. Whatever your business objectives are, they need to be communicated, so it is clear to all stakeholders what their role is and what is expected of them. The core team is the key component to create an environment that allows the culture to embed, to establish its roots.


4. Bust the myths.


It is so important to open conversations around coaching, to help your managers and executives understand how to use coaching and mentoring effectively as part of everyday working life. Be transparent, collaborate across all business units and tackles the challenges and bust the myths along the way.


It can feel like a massive task with so much to consider but by working with you, CAKE can advise, recommend and design a combination of strategies to ensure your coaching culture becomes standard practice which will ensure the maturity, success and longevity of the project.


As the saying goes.. ‘No one said it was going to be easy, but it’ll be worth it.’


For further information on our coaching and mentoring programme and interventions or for information about the East of England Coaching and Mentoring Conference – The Coaching Conversation 2018 call The CAKE Team on 01603 733006












By CAKE PD, May 25 2018 03:04PM

The L&D landscape has changed significantly in recent years, the standard model of classroom only sessions is becoming less common and has moved to a more modern, blended approach, combining different learning techniques.


We recognise that in today’s world the modern learner likes to take responsibility for their development, preferring an experience that is flexible and open with access to a wealth of resources, when they need it. Our CAKE approach fully supports modern learning and adopts the complementary use of social learning, eLearning and other techniques combined with the standard model.


CAKEconnect is our online learning community, it allows us to create a rich, self-paced learning experience, with space for monitoring and giving feedback.


It provides an enriched learning experience and has great benefits not only for the learners but also for our programme facilitators and the learning process itself.


Since we introduced CAKEconnect, we have found our learners are more engaged. By using a variety of approaches the programme content is easy to grasp, and it enables us to use a range of other supporting material. It is an ideal space where we have created an environment that suits individual learners and different learning styles.


We do our very best to account for everyone in our face to face facilitated workshops, but by diversifying our methods, we can ensure everyone has the best opportunity to learn.


CAKEconnect supports learning in many ways:


Time restrictions of the classroom environment are no longer an issue, which deepens the connections between our learners and our facilitators, creating an extremely supportive environment for questions or concerns to be raised and addressed as well as encouraging conversations and peer to peer learning.

It gives our facilitators a feel for the learner trends and enables them to adapt and act accordingly; it’s a huge benefit to be able to add further resources in an instant from discussions with our learners both in the sessions and online.


Another awesome feature is the reporting; it is always good to be able to have at a glance a quick overview of how well our learners are doing, how far they have progressed and how they are responding to the different methods, which leads onto feedback. CAKEconnect allows our facilitators to use the right tools and blended methods to prepare feedback, and deliver it most effectively.


Overall, it helps the learning become much more meaningful, it engages and encourages learners to take greater responsibility for their learning, and it makes it fun.


Call the CAKE Team today to discover how our CAKEconnect community can support your development solutions 01603 733006.



By CAKE PD, May 14 2018 01:44PM


We had a terrific couple of days at the CIPD L&D show at Olympia last month. It was great to have such stimulating conversations and hear inspirational stories about the amazing work our colleagues are doing in the L&D community. The energy and passion were palpable. It’s an ideal environment to keep up to date with learning trends, and we learnt a great deal.


One of the main topics of the show this year was apprenticeships. During the conference, IBM and BT both shared how the apprenticeship levy was supporting not only their technical apprenticeships but their managers and leaders too.


Apprenticeships have long been viewed as opportunities for school leavers to gain skills and experience in a trade, but it is no longer the case. The introduction of the Levy in April last year means that businesses can now look to invest and upskill their existing workforce.


I think we are all familiar with the term ‘accidental manager’, it’s been around for a while, where the best ‘technician’ is promoted to a management role that they have no experience in nor have been trained to do. With the new standards for Leadership & Management Apprenticeships, organisations can look at the wider skill set and offer an incredibly robust, long-term, sustainable development programme, giving managers the best chance of being effective and productive in their roles.


We know that some organisations face the challenge of the negative connotations and perceptions of the word apprenticeship. They also fear the weight of the administration around it but, by working with CAKE, it’s seamless from start to finish. We oversee the whole process, support the internal communication, the delivery, administration and funding.


We are hosting another Apprenticeship Event in London this month on May 30th, to explain our unique approach. Follow the link for details and to book your place.


https://cake-people-development.eventbrite.co.uk


Another strong theme running through our conversations last week was coaching and mentoring, and how organisations are beginning to realise the significance of a coaching culture to support development solutions, organisational change, apprenticeships and overall employee engagement.


Managers and leaders who operate in a coaching culture support learning and give regular feedback, which offers opportunities for growth, and creates a more engaged and energised workforce.


We are passionate about coaching and mentoring; it underpins all that we do. We work tirelessly to support organisations to develop a climate where they can flourish through supporting learning and nurturing talent to deliver business outcomes


Many of our conversations were around how we can support organisations in the training and development of their internal coaches who then, in turn, will develop other coaches to sustain a meaningful coaching practice for the business.


Our experience shows us that when done well, coaching automatically engages people where other strategies have fallen flat and by the wayside. It delivers profit and value to everyone. Profit without the value recognised by the workforce kills engagement in a heartbeat.


To discover how Coaching and Mentoring can support your organisation, call the CAKE Team on 01603 733006 or email slice@cakepd.co.uk




By CAKE PD, Apr 5 2018 01:36PM

Apprenticeship Levy
Apprenticeship Levy

CAKE People Development Apprenticeship Event - Setting New Standards


The introduction of Leadership and Management Apprenticeships is the best business opportunity available for you to develop the capabilities and performance of your managers and leaders.


The new standards unlock exciting opportunities for organisations to attract talent, nurture and develop existing team members to enable them to reach their full potential and achieve a professional qualification.


We can help you to develop them using the funding available through the Apprenticeship Levy, but where do you start?


Join us on May 30th from 9.30am to 12.30am, for refreshments, breakfast and of course CAKE to explore how your organisation can make the most of your Apprenticeship Levy.


We will demystify the processes and funding of apprenticeships, and share our innovative and unique approach, putting learning to work in the context of your organisation; it’s how we make the difference.


Our event is free to attend and open to everyone.


Wed 30 May 2018 - 09:30 – 12:30 BST

77 Kingsway London WC2 6SR



https://cake-people-development.eventbrite.co.uk


By CAKE PD, Sep 12 2017 12:17PM

Join us on Wednesday 25th October (18:00 - 20:30) at the Ekiko Lounge at Norwich City Football Club to network with other L&D leaders and to discuss and debate how to set L&D strategies to support the ‘new learning organisation’ and how we influence lasting change!


You do not have to be member of the CIPD to attend.


Book your FREE place today by emailing Leadersinlearning@cipd.co.uk


Wednesday 25th October - 18:00 - 20:30.

Ekiko Lounge, Norwich City Football Club, Carrow Road, Norwich, NR1 1JE.


Work is changing, customers and stakeholders are demanding more and technology is disrupting the way that organisations deliver services.

The role of the L&D leader in business has never been more important, but it's a role that is changing rapidly.

The theme for the evening will be "Driving the New Learning Organisation" where, through an interactive session, we'll be drawing on the findings of the latest Towards Maturity and CIPD joint report on this topic. We'll explore:


• How we set L&D strategies to support the new learning organisation

• The implications for your L&D team - how do we get ready for the future?

• The implications for your business - how do we influence lasting change?


You can download a copy of the report at the following link:


https://www.cipd.co.uk/knowledge/strategy/development/learning-organisation-report


We will be gathering all the creative ideas from all the ‘Leaders in Learning’ sessions being held on this theme around the UK to create a free webinar on practical approaches to facilitate a learning organisation which will be delivered later in the year. So your thoughts and input at this event are important and valued.


We look forward to seeing you on Wednesday 25th October.



By CAKE PD, Aug 22 2017 11:00AM

The Apprenticeship Levy doesn't feel new to me. When I started my L&D career in 1984 (it was called Training then) I had to produce an annual report to demonstrate we were entitled to levy exemption from The Distributive Industry Training Board (DITB). The report focused more on quantity of training days etc rather than outcomes or business impact but it always made us reflect on what we had achieved and meant that we had plenty of support for investing in training.


The similarity that particularly strikes me is the opportunity to create truly blended and comprehensive programmes for people at all stages of their career. I started with the employer I described above as a management trainee - I was on a two-year programme with a blend of learning opportunities planned in. It really was our flagship programme and when I became Training Officer I was responsible for running it. Remember we are talking early 80s and I still benefit from that programme now. Here are just some of the elements that made it such a solid foundation for the rest of my working life:


• 3 month assignments in different departments across the business

• Day release college courses - Year 1 technical, Year 2 - management focused

• In-house 1 and 2 day courses - often run by senior managers and specialists in the business on a wide range of business and management topics

• Involvement in special events - i.e. Ideal Home Show, Lining up and presenting a crystal bowl to Her Majesty The Queen, etc.

• Entry in to related awards (e.g. Chamber of Commerce Trainee of the Year)

• Project work

• Regular documented reviews after each assignment (3 months)

• Learning Diary to record progress, reflect on learning during assignments and guide us through the programme

• Regular access to Senior Management and real involvement from them throughout

• Final Graduation ceremony (I still have my photo!)

• Almost guaranteed promotion at the end but with plenty of support to make the right choice over the first management role.


The selection process was tough, over 100 applications were received each year without any advertising and this was whittled down to around 8 each year through interviews and assessment centres using a panel of trained senior managers - when I experienced this from the 'other side' I saw how robust the discussions were in the wash up.


So, now we have digital but other than that, I'm not sure how much of what we are doing today is really new. I believe that if we use the Apprenticeship levy wisely, we will go back to developing people properly. Bite-sized, e-learning, social Learning all have their place but as a product of an in-depth, tailored and well supported two-year programme I value the chance to provide others with that type of experience and learning. All of my fellow trainees went on to have impactful roles quite quickly and of those I have tracked - many reached Director levels in their various organisations. Perhaps that's the key, let's train people in management and leadership skills before they are promoted!




By CAKE PD, Jul 4 2017 01:46PM

The TJ Awards are back and they are bigger than ever for 2017.


Widely recognised as the best awards in the sector, the TJ Awards recognise the ingenuity, creativity, passion and hard work of learning and development professionals from around the world.


This year the TJ Awards 2017 ceremony will take place at the Brewery on Tuesday 5th December.


Margaret Burnside has been on the judging panel for the last four years and this year CAKE are proud and delighted to be sponsoring the 'Best Leadership Development Programme' category.


Debbie Carter, TJ’s editor in chief says: “We're looking for the brightest learning and development teams and people to tell us why they deserve to be recognised.


The Awards categories allow a broad range of companies and individuals to participate and reflect the increasing diversity and scope in the L&D landscape”


For further information visit, http://www.trainingjournalawards.com/


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